Reach out via our Contact Us page or call the team on +61 2 7255 2300. Whether you need check-in info, tips on getting here, or want to chat through luggage storage options, we’re only a message or phone call away.
Here When You Need Us
24-Hour Reception at Novotel Sydney City Centre
No matter what time you arrive, leave or need a hand, our 24-hour reception team is here to make your stay easy.
Centrally located on York Street in Sydney CBD, Novotel Sydney City Centre offers a seamless arrival experience just minutes from Wynyard Station. Whether you’re flying in late from Sydney Airport or checking out early to catch the sunrise over Circular Quay, you’ll always find a friendly face at the front desk.
Check-in opens from 2:00pm and check-out is by 11:00am, with express kiosks in the lobby for fast, contactless service. Arriving early or leaving late? We offer complimentary luggage storage so you can explore nearby Sydney icons like Barangaroo, Pitt Street Mall, Darling Harbour and Allianz Stadium without your bags in tow.
Need a local recommendation, directions or a late-night snack? Just ask – we’re here 24/7.
